magazines

Discussion Questions Chapter 2 MIS 204

People
People

Sports Illustrated
Sports Illustrated

O, THE OPRAH MAGAZINE
O, THE OPRAH MAGAZINE

Newsweek
Newsweek

Self
Self

Instyle
Instyle

ESPN The Magazine
ESPN The Magazine

Nickelodeon
Nickelodeon

Details
Details

Cosmopolitan
Cosmopolitan

 

  1. Suppose you are a manager being asked to develop e-business and e-commerce applications to gain a competitive advantage in an important market for your company. What reservations might you have about doing so? Why? Reservations may be that the turn around profit on the amount of effort put into the e-business may not be as well as hoped or worth it.
  1. How could a business use information technology to increase switching costs and lock in its customers and suppliers? Use business examples to support your answers. A business could develop personalization with its customers. Customers can check orders and customers can place orders directly. Creates new channels for communication.
  1. How could a business leverage its investment in information technology to build strategic IT capabilities that serve as a barrier to entry by new entrants into its markets? A business could leverage its investment in it to build strategic IT by making investments in IT to improve its operations or promote innovation. This increases the amount of investments or complexity of technology required to compete in an industry or market segment.
  1. Refer to the Real World Case on Staples Inc. in the chapter. Is an integrated clicks and bricks strategy, like that chosen by Staples, the internet strategy that most businesses, large and small, should adopt? Defend your position. I agree that businesses large should adopt but not small businesses. Usually small businesses have a specific audience of customers who knows them and it would be hard to market a small business online unless there is something very unique about that small business.
  1. What strategic role can information play in business process reengineering and total quality management? Reengineering is a fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in cost, quality, speed and service. Total Quality management and IT measures and corrects deviations from the standard. 
  1. How can internet technologies help a business form strategic alliances with its customers, suppliers, and others? Internet technologies can help a business form strategic alliances with its customers, suppliers and others  by deterring both customers and suppliers from abandoning a firm for its competitors or intimidating a firm into accepting less-profitable relationships.
  1. How could a business use internet technologies to form a virtual company or become an agile competitor? A business could use IT to develop alliances and extranet links that form inter enterprise information systems with suppliers, customers, sub contractors and competitors. IT create flexible and adaptable virtual work groups and alliances which help exploit fast-changing business opportunities.
  1. Refer to the Real World Case on Enron Corp. and Others at the end of the chapter. “Is it time to go back to the days when IT supported the business rather than became the business?” Explain your position on your question from the case.  I think that IT should just support a business yes unless a business is e-commerce based. IT became businesses and those businesses never saw a return as a result of the IT. The companies couldn’t even integrate their internal data. So basically it was a waste of time and money.
  1. Information technology can’t really give a company a strategic advantage, because most competitive advantages don’t last more than a few years and soon become strategic necessities that just raise the stakes of the game. Discuss. After a few years, everyone needs to adopt the new competitive advantages or they will fall way behind and not make anymore profits. So eventually everyone adopts the new competitive advantage so it becomes a common thing. Then all of the users are used to this competitive advantage and it becomes an everyday standard.
  1. MIS author and consultant Peter Keen says: “We have learned that it is not technology that creates a competitive edge, but the management process that exploits technology.” What does he mean? Do you agree or disagree? Why? I agree with him: management is more important then technology. Without management, you couldn’t keep things in order to develop or produce anything. Therefore, technology would not even be at the level or anywhere close to being organized and all of how it is to this day. The better management, the better the competitive edge because management produces better technology which gives off more of a competitive edge.

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